We accept PayPal, Skrill, Stripe (Debit/Credit Card) and Coingate (Cryptocurrency) payments. At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan.
Their are no contract periods but for each successive period, your contract is automatically renewed unless cancelled (cancellation can be done at any time during valid billing period).
Server products that are activated & processed in our system are non refundable.
3. Late Payments
All accounts/servers are billed according to the dates they were first activated on. If you will not pay for service renew in 2 days after deactivation, your server will be suspended. If you will not pay for service renew in 3 days after deactivation, your server will be terminated.
4. Acceptable Use Policy
All services provided by ForexHost.net may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Hong Kong law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless ForexHost.net and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all ForexHost.net servers. This includes sites that include sexually explicit or hardcore images and/or advertising.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.
Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
5. Banned Scripts
The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.
IRC egg drops
Proxy servers
Mail bombers
Anonymous mailers
6. Limitation of liability
ForexHost.net shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from ForexHost.net servers going off-line or being unavailable for any reason whatsoever. Furthermore, ForexHost.net shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of ForexHost.net servers. All damages shall be limited to the immediate termination of service.
7. Disclaimer
ForexHost.net cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by ForexHost.net are resold. Thus, certain equipment, routing, software, and programming used by ForexHost.net are not directly owned or written by ForexHost.net. Moreover, ForexHost.net holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as ForexHost.net sees fit. FURTHERMORE, ForexHost.net retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.
Uptime Guarantee |
SLA Credit |
99.9% |
Guaranteed |
99.8% |
10% |
99.7% |
20% |
99.6% |
30% |
99.5% |
40% |
99.4% |
50% |
99.3% |
60% |
99.2% |
70% |
99.1% |
80% |
99.0% |
90% |
Less than 99.0% |
100% |
8. Service Level Agreement
We guarantee that our network, data centre, and power will be functioning 99.9% of the time on any given month, with the following exceptions:
Any period prior to the problem being reported by you to our support team.
Scheduled maintenance windows and emergency maintenance windows.
Planned migrations.
Server shutdown due to account suspension.
Factors outside our control, such as force majeure events, failure of our upstream providers or your ISP.
Software running within your virtual servers.
Actions of third parties, such as server compromises, denial of service attacks and viruses.
User activity errors.
If we fail to meet the guarantee stated above, you can claim for a credit of the following value:
9. Hardware Guarantee
In the unlikely event of unfixable server hardware failure, we guarantee that hardware will be replaced within 24 hours of the problem's diagnosis.
Hardware is defined as the processor(s), RAM, hard disk(s), motherboard, NIC card and other related hardware included with the server. This guarantee excludes the time required to rebuild a RAID array and the reload of certain operating systems, processors and applications. It does not include any bespoke server hosting solutions.
Our parts and labour warranty covers all parts and labour costs involved in the event of a related parts failure. We replace all failed component at no cost to the customer.
10. ForexHost.net Company
Company Name: ForexHost.net
Company Address: Irvine, California 92618